Quality management

A certified quality management system according to SR EN ISO9001:2008:

  • Is the official confirmation of a credible level of performance of management organization;
  • Makes more easily access for your business on foreign markets in relations with the authorities;
  • Generates customer trust, for products quality and delivered services;
  • Ensures increasing the credibility of the company, in relation with the authorities and business partners;
  • Performs added value by increasing the effectiveness of processes and continuous improvement;
  • Permanently identifies nonconformities and lack of effective management system adopted and helps to be implemented the adopted corrective and preventive actions;
  • Becomes absolute prerequisite for making products in accordance with essential requirements of EU Directives New Approach;
  • Is a requirement of public authorities for participation in auctions for public acquisitions;
  • Identifies causes of problems and help you find and adopt best solutions.

 

Which are principles of ISO 9001?

The 8 quality management principles defined in EN ISO9000:2001, "Quality management systems - Fundamentals and vocabulary":

Principle 1. Customer focus
Principle 2. Leadership
Principle 3. Staff involvement
Principle 4. Process approach
Principle 5. Management approach as system
Principle 6. Continuous improvement
Principle 7. Factual approach in making decisions
Principle 8. Mutually beneficial relationships with supplier

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skills